Usually a 50% deposit is required to hold a reservation (in Pesos at the exchange rate on http://www.oanda.com/currency/classic-converter). Payments may be made by PayPal or wire transfer. The balance is due upon arrival in cash in Pesos at the exchange rate on http://www.oanda.com/currency/classic-converter as of arrival day. All fees will be charged to client.
Cancellations more than 60 days before the beginning of your reservations will result in a 100% refund of the money we received (less Western Union / paypal fee). Cancellations within 60 days to 30 days of your reservation will receive a 50% refund, cancellations within 30 days of your reservation will not receive refund unless we can refill your reservation (a partial refund may occur based on partial occupancy) (all refunds are less Western Union / paypal fee). Christmas, New Years and Easter rentals are not refundable at all unless we can refill your reservation.
Blue Horizon has the right to cancel any reservation with full reimbursement to the client. In this case the client has to provide his bank details and will receive full reimbursement (less Western Union or paypal fee). Once a cancellation is sent by email it is considered effective. Blue Horizon is not responsible for cancellations by the homeowner, in this case we will help you to find an alternative accommodation.
The balance for Christmas and Easter rentals has to be paid in full 2 weeks prior to arrival, if the balance is not received by then, the reservation will be cancelled without any reimbursement of the deposit.
A damage deposit of $200 US to 800 US$ (depending on property) must be paid in cash upon arrival. It will be returned upon completion of the rental provided there has been no damage to real or personal property and that all the conditions of this agreement have been met. Deductions from the deposit shall be made for any damage done to the property or its contents, normal wear and tear excepted. Every lost key is charged with 200 Pesos.
Check-in / Check-out:
Check-in time is after 3:00 p.m. and before 7 p.m.
Check-out time is 10:00 a.m but not before 8 a.m.
Check-ins or check-outs after or before official hours have to be confirmed with the agency and will be charged with 200 Pesos for each started hour.
Waiting time within official hours for confirmed check-ins or check-outs will be charged with 100 Pesos per every started hour.
All places are non-smoking. Guests are asked to smoke outside or on the roof-top deck only.
No pets are allowed at any time.
1 month = 30 days.
All rentals require a rental agreement including mailing address and telephone number. At least one person in the rental party must be over the age of 25.
Neither the owner nor its representatives will be held responsible for injury, loss, or damage to any person or property of persons occupying the rental property.
Until confirmed, rates and policies are subject to changes without notice.
Some houses do have different policies as the ones mentioned above: you will be informed before booking.
Blue Horizon is not responsible for any loss or damage of your belongings.